[6025] Communication Event Officer

Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: Mons, Belgium

Requirements:
• Experience in communications and/or event management
• Proven ability to plan and deliver events effectively
• Experience in stakeholder engagement and collaboration
• Ability to develop and deliver communication activities across multiple channels
• Analytical skills to assess feedback and improve outcomes
• Ability to produce clear reports and presentations
• Proficiency in Microsoft Office and digital communication tools
• Extensive working experience with Customer Relationship Management (CRM) toolsets

Duties:
• Plan, coordinate, and deliver internal and external events, including workshops, conferences, and official engagements
• Manage all event logistics, including venue coordination, scheduling, communications, and stakeholder engagement
• Develop event communication plans to ensure effective promotion, participation, and coverage
• Support on-site event delivery, ensuring smooth execution and addressing any issues as they arise
• Evaluate event outcomes and prepare post-event reports with recommendations for improvement
• Manage and consolidate customer and stakeholder feedback received through multiple channels, including events
• Analyse feedback and engagement trends to provide recommendations for improving communication effectiveness and stakeholder experience
• Coordinate with internal and external departments to implement improvements based on feedback
• Prepare reports and presentations on communication and event performance for senior management
• Provide guidance to staff on handling feedback and stakeholder interactions in a consistent and professional manner
• Support Senior Management in developing and implementing effective communication strategies
• Assist in communicating key messages and strategic priorities to internal and external audiences
• Plan, deliver, and evaluate communications across all channels
• Lead and manage key communication and event-related projects and initiatives
• Plan and oversee the design, content, and production of communication and marketing materials to support events and broader initiatives
• Manage internal communications, including memos, newsletters, and announcements
• Collaborate with internal and external stakeholders to develop and distribute communication materials
• Ensure all communications are aligned with organizational branding and messaging
• Build and maintain the organization's image and media library, including event coverage
• Manage and update the Chief's blog with relevant communications and event highlights
• Work closely with the IKM Officer to ensure SharePoint content is accurate, current, and engaging
• Collaborate with internal teams and partner entities to generate innovative communication and event strategies